I guess its aye plus

Which of the following symptoms is MOST likely a sign of ransomware?

• Internet connectivity is lost.

• Battery life is reduced.

• Files on devices are inaccessible.

• A large number of ads appear.

A technician has been directed to dispose of hard drives from company laptops properly. Company standards require the use of a high-powered magnet to destroy data on decommissioned hard drives. Which of the following data destruction methods should the technician choose?

• Degaussing

• Drilling

• Incinerating

• Shredding

A user reports being unable to access the Internet or use wireless headphones on a mobile device. The technician confirms the headphones properly connect to another device. Which of the following should the technician do to solve the issue?

• Turn off airplane mode.

• Connect to a different service set identifier.

• Test the battery on the device.

• Disable near-field communication.

A sales staff member recently left a laptop at a hotel and needs a new one immediately. After remotely wiping the old laptop, a support technician prepares to take a new laptop out of inventory to begin the deployment process. Which of the following should the technician do FIRST?

• Recycle all the cardboard and other shipping materials appropriately.

• Call the hotel and demand the old laptop be sent back to the repair depot.

• Confirm the shipping address for the new laptop with the sales staff member.

• Document the serial numbers and usernames for asset management.

A technician is installing M.2 devices in several workstations. Which of the following would be required when installing the devices?

• Air filtration

• Heat-resistant gloves

• Ergonomic floor mats

• Electrostatic discharge straps

A user's Windows desktop continuously crashes during boot. A technician runs the following command in safe mode and then reboots the desktop:

c:\Windows\system32> sfc /scannow

Which of the following BEST describes why the technician ran this command?

• The user's profile is damaged.

• The system files are corrupted.

• The hard drive needs to be defragmented.

• The system needs to have a restore performed.

A user calls the IT help desk and explains that all the data on the user's computer is encrypted. The user also indicates that a pop-up message on the screen is asking for payment in Bitcoins to unlock the encrypted data. The user's computer is MOST likely infected with which of the following?

• Botnet

• Spyware

• Ransomware

• Rootkit

A network engineer needs to update a network firewall, which will cause a temporary outage. The network engineer submits a change request form to perform the required maintenance. If the firewall update fails, which of the following is the NEXT step?

• Perform a risk analysis.

• Execute a backout plan.

• Request a change approval.

• Acquire end user acceptance.

Which of the following workstation operating systems uses NTFS for the standard filesystem type?

• macOS

• Windows

• Chrome OS

• Linux

Which of the following Linux commands will display a directory of files?

• chown

• ls

• chmod

• cls