PSDM- ENGLISH

Name

Company

A “problem” can be defined as:

• Crises in life

• Difference between the expected and existing situation

• Barriers to communication

• Don’t know

What should we do first when we come across a problem:

• Try to solve the problem immediately

• Collect the information related to the problem

• Avoid reacting to ‘first-emotion’

• None of the above

• Don’t know

The process of ‘making a choice’ from the alternatives or options is called:

• Problem solving

• Decision making

• Consensus building

• Don’t know

What is the first step of decision making:

• Make a decision

• Implement the decision

• Understand the implications of the options/choices

• Collect information/consult if necessary

• Don’t know

What are the pre-requisites for decision making:

• Preconceived notion about an option/choice

• Being literate

• Having access to resources and information

• Don’t know

Creative thinking is not required for effective problem solving:

• Agree

• Disagree

• Don’t know

Possible root causes for fire hazards at home include:

• Women cannot control it

• Disorganized work and not prioritizing personal safety and interpersonal violence

• Respiratory difficulties

• Don’t know

Which is the most effective way of finding the middle ground:

• Avoiding

• Accommodating

• Collaborating

• Compromising

• Don’t know