Communication Skills Best

What are the characteristics for effective business communication

• Consideration

• Feedback Skills

• Modify the message according to the audience

• Courtesy

Public Speaking Skills can connect with an audience through telling a story

• True

• False

"Use simple language and easy sentences structure in composing message" this statement refers to?

• Make effective use of grapevine

• Clarity of Purpose

• Feedback

• Multiple channels of communication

Interpersonal Communication Skills is exchange of information through verbal and non- verbal methods

• True

• False

Postures, gestures, and facial expressions, to send messages is called________.

Nonverbal communication is getting messages across without using words.

• True

• False

Expressing feelings, thoughts, or experiences with words , either by speaking or writing.

• Nonverbal Communication

• Verbal Communication

• Communication

• Body Language

Communication is a _____way process or exchanging of information between the sender and the receiver of the message.

Which of the following is an example of oral communication ?

• Newspapers

• Letters

• E-mail

• Phone Call

Which of the following skills are important to communicate properly ?

• Reading

• Writing

• Speaking

• All of the above