SLA Awareness Quiz (Set A)

Quiz
•
Professional Development, Other
•
1st - 3rd Grade
•
Medium
fallacia sitam
Used 8+ times
FREE Resource
5 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
45 sec • 5 pts
1 Working Hour, Cut-off time for responding to logged calls is 1 hour before end of Prime Coverage Hours
2 Working Hours, Cut-off time for responding to logged calls is 1 hour before end of Prime Coverage Hours
3 Working Hours, Cut-off time for responding to logged calls is 1 hour before end of Prime Coverage Hours
4 Working Hours, Cut-off time for responding to logged calls is 1 hour before end of Prime Coverage Hours
2.
MULTIPLE CHOICE QUESTION
45 sec • 5 pts
3.
MULTIPLE CHOICE QUESTION
45 sec • 5 pts
What is Service Level Agreement (SLA)?
4.
MULTIPLE CHOICE QUESTION
45 sec • 5 pts
85%
90%
95%
100%
5.
MULTIPLE CHOICE QUESTION
45 sec • 5 pts
If we FAIL to meet our Target Success Rate, we will be ….
Similar Resources on Quizizz
10 questions
Knowledge Booster

Quiz
•
KG - Professional Dev...
10 questions
Verification Challenge

Quiz
•
3rd Grade
10 questions
Agile Leadership

Quiz
•
1st - 3rd Grade
10 questions
Day8- customer requests(matrial)

Quiz
•
1st - 5th Grade
10 questions
Browsing

Quiz
•
1st Grade
10 questions
Day 04-Tools Part2 and Follow Up

Quiz
•
3rd Grade
10 questions
PMI SH Plan and Manage Scope

Quiz
•
1st Grade
10 questions
New Pricelist Kacamatamoo Quiz

Quiz
•
2nd Grade - University
Popular Resources on Quizizz
15 questions
Multiplication Facts

Quiz
•
4th Grade
25 questions
SS Combined Advisory Quiz

Quiz
•
6th - 8th Grade
40 questions
Week 4 Student In Class Practice Set

Quiz
•
9th - 12th Grade
40 questions
SOL: ILE DNA Tech, Gen, Evol 2025

Quiz
•
9th - 12th Grade
20 questions
NC Universities (R2H)

Quiz
•
9th - 12th Grade
15 questions
June Review Quiz

Quiz
•
Professional Development
20 questions
Congruent and Similar Triangles

Quiz
•
8th Grade
25 questions
Triangle Inequalities

Quiz
•
10th - 12th Grade
Discover more resources for Professional Development
20 questions
Addition and Subtraction

Quiz
•
2nd Grade
7 questions
Albert Einstein

Quiz
•
3rd Grade
14 questions
The Magic School Bus: Kicks Up a Storm

Quiz
•
3rd Grade
19 questions
Antonyms and Synonyms

Quiz
•
2nd Grade
20 questions
Long and Short Vowels

Quiz
•
1st - 2nd Grade
15 questions
Addition and Subtraction Word Problems

Quiz
•
2nd Grade
20 questions
Kids Movie Trivia

Quiz
•
3rd Grade