Vital Source Scavenger Hunt!

What do we copy from BES to search for a customer in Vital Source?

• Order Number

• Email Address

• Transaction ID

• Reference ID

What is the reference ID for this customer?

[e-mail]

EXPLANATION:

Search the email in BES.

Copy the reference ID.

• I understand

• I'm confused

Use the reference ID below to find the name of the book in Vital Source.

7efc919fbc6e41baad2e6368d3218cab0eef0947546e4bc6b21c0fa4d029d9da

• Building Classroom Management

• Special Education in America

• Managing Expectations in the Classroom

EXPLANATION:

Paste the reference ID to search in VS.

Click search again if no results are found.

Click on the name.

Scroll down to Products.

• I understand

• I'm confused

Open the book Building Classroom Management and complete the title of the section: Part One Building a _____.

(Reference ID: 7efc919fbc6e41baad2e6368d3218cab0eef0947546e4bc6b21c0fa4d029d9da)

• Bridge

• Learning Environment

• Classroom

• Foundation

EXPLANATION:

Once you find the user in VS, click on User Online Login at the top of the page.

Click "No thanks, I'll skip this step."

Click Continue Reading to open the book.

• I understand

• I'm confused

If there are tech issues with a book that you verify through User Online Login, who should we escalate to?

• AIP Tier 2

• VitalSource

• Nels Grey

Find the access code for this item:

Email: [e-mail]

Material: MyLab Math with Pearson eText for Algebra and Trigonometry

EXPLANATION:

Search the user in BES.

Copy the Reference ID and paste into VitalSource.

Find the materials. Copy the eResource Access Code.

• I understand

• I'm confused