Effective communication

Effective communication

Professional Development

20 Qs

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Effective communication

Effective communication

Assessment

Quiz

Business

Professional Development

Practice Problem

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Created by

Nabila Mohd Shairulnizam

Used 671+ times

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20 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Using body language is ______________ communication.

verbal

non verbal

2.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

All of the following are good reasons to provide feedback except to _______.

let the sender know you received the message

ask question

correct the speaker

give information if needed

3.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Description of communication skills

the ability to convey or share ideas and feelings effectively.

things that stop you being able to communicate effectively with other people

the ability to convey information professionallyin a short document

reports, letters, emails, social networking

4.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

 

This type of conflict uses differences of opinion to discover best ideas.

Constructive conflict

External conflict

Internal conflict

Destructive conflict

5.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Which of the following is not a barrier to communication?

Language

Noise

Distraction

Body Language

6.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

All of the following are examples of effective communication skills except.

Calm voice

Eye contact

Arms crossed

Open body posture

7.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

 What is a way to identify when someone is interested in a topic you are talking about?

They are looking at their watch

They ask questions for more information

They change the subject

They yawn

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