REC Chapter 1-3 Revision

Retailers need to get the right products at the right price to the right customers at the right ____.

• place.

• time.

• channels.

• amount.

A retail model/store that has at least physical location is called

• Click to Brick.

• Click and Collect.

• Brick to Click.

• Brick and Mortar.

Buzz is an example of a

• Specialty store.

• Discount store.

• Convenience store.

• Hypermarket.

A Hypermarket such as Fairprice Xtra sells products usually sold in Supermarkets and in

• Convenience stores.

• Department stores.

• Discount stores.

• Specialty stores.

Discount stores sell their goods at reduced rates with the aim of attracting

• bargain shoppers.

• high-end shoppers.

• wholesalers.

• elderly shoppers.

Retail distribution channels are the paths that goods and services take from vendor to

• farmer.

• distributor.

• retailer.

• consumer.

_______ is the difference between two things that should be the same.

• Non-conforming

• Discrepancy

• Stock take

• Inventory control

Identify the non-conforming reason for the product in the picture.

• Damaged.

• Wrong item.

• Expired.

• Poor quality.

An example of Click to Brick store is

• Daiso.

• Lazada.

• Love Bonito.

• Courts.

In e-Commerce, it can cost up to ___ times more to acquire a new customers than to retain an existing one.

• 2

• 5

• 7

• 10