Day 4 (New)

Warranty is valid for

• 3 months

• 6 months
• 9 months
• 12 months

Which of the following are not covered under warranty?

• Normal wear and tear
• Physical damage
• Car servicing
• All of the above

Comprehensive warranty is applicable for 12 months to the customers

• true
• false

Customer will get 90% of the ASP (agreed sale price) if he returns the car

• true
• false

Within how many days do we refund the money in case of a return?

• 2 working days after verifying the details
• 4 working days after verifying the details
• 6working days after verifying the details
• None of the above

Third party insurance covers

• Damages to third party in case of accident
• Damages to self and third party in case of accident
• Damage to self and car in case of accident
• None of the above

Can the customer opt for insurance transfer from the previous owner?

• Yes
• No

What are the documents required for seller insurance transfer?

• New RC/Form 29
• Old Insurance policy
• NOC from previous policy holder
• New application form+Inspection report
• All of the above

Within how many days does the customer has to share the updated insurance with Cars24 in case of insurance transfer?

• 7 days
• 14 days
• 21 days
• None of the above

Can we search the lead with Customer name in zendesk?

• Yes
• No