OB 7

________ is defined as the processes that account for an individual's intensity, direction, and persistence of effort toward attaining a goal.

• Leadership

• Management

• Motivation

• Emotional labor

2) The ________ dimension of motivation measures how long a person can maintain effort.

• persistence

• direction

• intensity

• knowledge

The ________ element of motivation describes how hard a person tries.

• experience

• intelligence

• intensity

• persistence

Why is Maslow's theory criticized?

• The concept of self-actualization was unfounded.

• There is little evidence that needs are structured or operate in the way it describes.

• The esteem need is a more powerful motivator than self-actualization.

• Its terminology tends to alienate those to whom it is applied.

Which of the following is a motivational factor according to Herzberg's two-factor theory?

• recognition

• quality of supervision

• pay

• relationships with others

Self-determination theory proposes that in addition to being driven by a need for autonomy, people seek ways to achieve ________.

• competence and positive connections

• high rewards

• career growth

• recognition and status

The ________ theory is also known as the social cognitive theory or the social learning theory.

• two-factor

• goal-setting

• self-determination

• self-efficacy

The concept of operant conditioning is a part of the broader concept of ________, which argues that behavior follows stimuli in a relatively unthinking manner.

• equity theory

• behaviorism

• cognitive behavioral therapy

• expectancy theory

In equity theory, individuals assess the ________.

• cost-benefit ratio

• efficiency-effectiveness trade-off

• quantity-quality trade-off

• outcome-input ratio

Jackie thinks that she is paid a lot less than other employees in her division and feels extremely resentful. She starts taking long breaks and generally wastes time. Her actions resulted from a perceived lack of ________ justice.

• interactional

• interpersonal

• procedural

• distributive