Building relationships 1

Sales staff who are impolite to customers _____ the reputation of a company

• disrupt

• damage

We are planning to _____ branch offices in Spain next year.

• promote

• establish

By merging with a US company, we greatly _____ our sales force.

• strengthened

• maintained

Relations with customers have been _____ recently by poor after sales service.

• fostered

• undermined

Thanks to a new communications system, we are _____ relations with suppliers.

• souring

• improving

A strike at our factory last year _____ production for several weeks.

• resumed

• disrupted

We could not agree on several points, so we _____ talks regarding a joint venture.

• broke off

• cut off

The success of our new product launch was _____ by an unimaginative advertising campaign.

• cemented

• jeopardised

In order to gain market share in China, we are _____ relationships with local agents.

• building up

• cutting off

Business relations between the two countries have been _____ by official visits and trade delegations.

• severed

• fostered