Train Customer Services

Train Customer Services

Assessment

Quiz

Created by

Mean Vatanak

Instructional Technology

Professional Development

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18 questions

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1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

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Why do we need to check information in Term?

Check student payments.

Check student ID Card.

Check classroom info.

Check number of student.

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

A-007871 What is this code?

Student ID

Employee ID

User ID

Applicant ID

3.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Student can has only one ID.

True

False

4.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

How system check applicant already created?

Name and Date of birth.

Name and Phone Number.

Name, Date of Birth and Phone Number.

Only Name.

5.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

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Key-in name to Name in Latin field.

Mean vatanak

Mean Va ta nak

MEAN VATANAK

Mean Vatanak

6.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

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Is this picture correct to upload in applicant?

Yes, Correct!

No, It's not.

7.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Media Image

Is this picture correct to upload in applicant?

Yes, Correct!

No, It's not.

8.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Witch one is correct profile image?

Media Image
Media Image
Media Image
Media Image

9.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

If student already registered English Program, and student want to register new Chinese Program more what should we do in Function Student?

Click New to add more program.

Click Edit and add more program.

Call ask Ms. Hung to register.

Call ask Academic team to register.

10.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

If you see the same name in Student Payment, what should you do?

Can select any name.

Ask student to clarify name, date of birth and phone number.

Select Name on the top one.

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