Knowledgebase Quizz 13 Mei 2022

When is a customer who upgraded to a sim only eligible for an upgrade?

• 3 Months

• 6 Months

• 15 Months

• 24 Months

When a customer does an early upgrade will their contract term reset?

• YES

• NO

When did easy to own start?

• November 2021

• January 2022

• October 2022

• March 2022

What Devices qualify for the easy to own?

• 5G

• 3G

• 4G

• 2G

How much data is allocated upon every successful monthly payment on Easy to own?

• 500MB

• 1000MB

• 2GB

• 100MB

Ho much deposit must a cusomer pay for the Easy to Own?

• 50%

• 25%

• 10%

• 70%

True or False, There is a FUP on the Fibre.

• TRUE

• FALSE

When will [e-mail] email address be decommissioned?

• 31 May 2022

• 1 June 2022

• 30 April 2022

• 6 May 2022

What number can unmanaged VB Customers Call for assistance?

• 082 1958

• 082 1940

• 082 137

• 082 1946

When claiming on Vodasure what is the % of the repair that the customer pays?

• 30%

• 20%

• 15%

• 5%