Continuous improvement

Optimism

• is the faith that lead to achievement

• Is negativity

• Only looks at the bad side of things

• Only applies to happy people

Pessimissim is

• looks at the positive side of live

• a tendency to see the worst aspect of things

• Is the same as being happy

• Only applies to those who see the best in people

Gemba walks

• Looking at the solution only

• is talking the issue lightly for a run

• Only applies sustainability

• seeing the actual process and see how it works with a manager

Toyota kata Coaching from Managers

• Is a method of developing coaching skills

• Is for sports only

• Applies to profit making method

• Is a way not to improve work processes

Muri, Mura, and Muda

• Uses positive affimartion

• Waste practices to be eliminated

• for money making processesmoney-making

• Applies Lexus vehciles onlyvehicles

HSEQ is

• Head, Said, Egg and Quilt

• Health, Safety, Environment and Quality

• Hunting, Seals, Elephant and Quails

• Is not used on companies with ISO accreditation

Thinking hats was developed by

• De Bono

• Aristotle

• Einstein

• David

Six sigma is a

• Quality improvement model

• Safety model

• Engineering model

• Maths model

The balanced score card has how many sections

• 1

• 2

• 3

• 4

Triple bottom line is

• Plants, Pots and Peat

• Passion, Plus, Posting

• Profits, People and Planet

• All of the above