
CRM INTRO

Quiz
•
Professional Development
•
University
•
Medium
Kshitiz Gautam
Used 1+ times
FREE Resource
10 questions
Show all answers
1.
FILL IN THE BLANK QUESTION
1 min • 1 pt
There is a famous saying - "Customer is the ____"
2.
MULTIPLE CHOICE QUESTION
30 sec • Ungraded
Are all customers Kings?
Yes
No
3.
MULTIPLE CHOICE QUESTION
30 sec • Ungraded
Do companies have best customers and worst customers?
Yes
No
4.
MULTIPLE CHOICE QUESTION
30 sec • Ungraded
Do you think you should collect data about your customers?
Yes
No
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
CRM is a ________
Hardware
Software
Human
None
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
CRM is simply a _______
register
database
hardware
tool
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following organizational function does CRM primarily relate to?
Human Resource Management
Marketing
Logistic
Finance
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