CRM INTRO

CRM INTRO

University

10 Qs

quiz-placeholder

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CRM INTRO

CRM INTRO

Assessment

Quiz

Professional Development

University

Medium

Created by

Kshitiz Gautam

Used 1+ times

FREE Resource

10 questions

Show all answers

1.

FILL IN THE BLANK QUESTION

1 min • 1 pt

There is a famous saying - "Customer is the ____"

2.

MULTIPLE CHOICE QUESTION

30 sec • Ungraded

Are all customers Kings?

Yes

No

3.

MULTIPLE CHOICE QUESTION

30 sec • Ungraded

Do companies have best customers and worst customers?

Yes

No

4.

MULTIPLE CHOICE QUESTION

30 sec • Ungraded

Do you think you should collect data about your customers?

Yes

No

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

CRM is a ________

Hardware

Software

Human

None

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

CRM is simply a _______

register

database

hardware

tool

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following organizational function does CRM primarily relate to?

Human Resource Management

Marketing

Logistic

Finance

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