
Sarang Quiz

Quiz
•
Fun
•
1st Grade
•
Medium
indushan dinuka
Used 1+ times
FREE Resource
9 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What if cx has a Language Barrier , which Team would you transfer the call too?
White
Black
Orange
Shainy’s Extension because she knows 11 languages
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How much do we charge customers for payment Processing fees in regards to VISA/MASTERCARD?
0.27 %
0.36 %
0.50 %
0.29 %
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Winter Energy Concessions in VIC are only applicable during : 1st of June to 31st october ?
True
False
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Energy Australia do not charge Paper bill fees for which State ?
VIC
NSW
SA
QLD
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
what is Heike’s favorite Morning Drink ?
Vanilla chai latte
Almond Chai Latte with Chai Powder on Top ( extra hot
Skinny chai latte , extra hot
Decaf Skinny Latte with Almond Milk
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Can we confirm DOB with a cx in case they get the Password incorrect if they have a password on the account ?
Yes
No
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
we need to confirm only 3 points of ID check for a Fully Authorized Person?
True
False
8.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
what does EAPA stand for Vouchers in NSW ?
Energy Assistance Payment Authority
Energy Accounts Payment Assistance
Energy Accounts Partner Assistance
Equal Assistance Product Association
9.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Who is exempt from late payment fees?
Vikings fan
Spartan Supporter
Diners Card club member
Concession card holder
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