Week 13 - ServiceNow

Administrators can delete the Incident table only once all of the records have been deleted.

• True

• False

Select all roles that allow a user to impersonate another user.

• ITIL

• Admin

• Impersonator

• ITIL Admin

A user with impersonate role, can impersonate admin users

• True

• False

What is a valid field type in ServiceNow?

• Int

• Float

• Choice

• Array

Sys_id is the Globally Unique Identifier on every record in ServiceNow. How many characters does it have?

• 8

• 16

• 24

• 32