Front Office SF Quiz

In the front desk operations, one of the specific duties and task of a Front Desk clerk or a receptionist is to deliver food and drinks to people who ordered room service

• True

• False

• Somewhat Right

• Possible Wrong

In the front desk operations, one of the specific duties and task of a Front Desk clerk or a receptionist is to allocate rooms for expected arrivals

• True

• False

• Somewhat Right

• Possible Wrong

In the front desk operations, one of the specific duties and task of a Front Desk clerk or a receptionist is to attend to the registration of guest to assist them to their rooms

• True

• False

• Somewhat Right

• Possible Wrong

In the front desk operations, one of the specific duties and task of a Front Desk clerk or a receptionist is to attend to the registration of guest and to give/distribute room keys

• True

• False

• Somewhat Right

• Possible Wrong

Receiving mails, parcels, messages and other documents for house guest and insuring that they are properly delivered to them are not part of the front desk duties.

• True

• False

• Somewhat Right

• Possible Wrong

Front desk coordinate with other departments to properly perform their functions

• True

• False

• Somewhat Right

• Possible Wrong

In the front desk operations, one of the specific duties and task of a Front Desk clerk or a receptionist is to update all room status and to reconcile record or reports to other departments

• True

• False

• Somewhat Right

• Possible Wrong

Front Desk can also serve as a communication center.

• True

• False

• Somewhat Right

• Possible Wrong

This is a summary of the guest information and accounts

• Guest Summary Report

• Guest Folio

• Guest Polio

• Guest Summary Portfolio

This is a list of confirmed guest reservation stating the arrival of guest for the day

• Daily Arrival List

• ADailt list

• List of Guest

• Coming guest