SMX360

BRM Stand for: Billing and Revenue Management

• True

• False

APEX Orders will remain under status Invoiced.

• True

• False

APEX orders are Fulfillment and Digital Flex Billing

• True

• False

What is Flex Billing?

• Payment Method

• Order Type

• Type of Service

Multiple billing frequencies

• monthly, quarterly, annually

• Daily

• None of the others

Where can I find the Bill Plan ID?

• OEP

• Under SMX360 Tab in the case

• Under SMX360 Tab in the Order

• DSA Billing tab

Can we find an old invoice under the SMX360 that is not on the list?

• Yes

• No

Can I process multiple invoice credits?

• Yes

• No

Do I need 1 case per order to process an APEX credit?

• Yes

• No