TOS U1 & 2

A room designed for two persons. This room can have a queen or king sized bed.

• Twin
• Double
• Junior suite
• Suite
• Pluto

Room rent that includes breakfast, lunch and dinner.

• American Plan
• Modified American Plan
• Continental Plan
• European Plan

Example of a full service airline that offers inflight entertainment, meals and blankets.

• AirAsia
• Jetstar
• Scoot
• Singapore Airlines

One business practice of low cost carrier is

• Reserved seating
• Use secondary airports
• Offer meals and entertainment
• Target market are business travellers

1 reason people go on cruise vacation

• Save time
• Save cost
• No hassle
• Feeling of safety

List 2 documents required to apply for a travel visa.

Gratuity is computed on a

• per person per day
• per person per trip
• per family per day
• per family per trip

Define cross-sell

1 example of cross-selling

• Meals
• Optional tours
• Visa application
• Travel insurance

State 2 benefits of purchasing travel insurance.