Investigation

Investigation

University

11 Qs

quiz-placeholder

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Investigation

Investigation

Assessment

Quiz

Other

University

Hard

Created by

Mohamed Ibrahim

Used 12+ times

FREE Resource

11 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In case of a damaged order, which of these steps should be done before sending to the investigation team:..............

Ask the business about the size of the item

Ask the business for a photo of a new item

Ask the business to send us a photo of the item packed upon the pickup

Ask the business about the cost of the damaged item including the shipment fees

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

7. Any kind of packaging whose maximum weight is 20 KG is:---------

Parcel

Light Bulky

Heavy Bulky

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If the status of the order is RTO and the business asks for changing the location, we should:.............

Inform the customer that it's not allowed

Create a ticket to the investigation team

Ask the business to change it through his own dashboard

Create a ticket to the hub

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

An account manager will be assigned immediately to the business once its picked orders exceed 150..........

TRUE

FALSE

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The business should pack the fragile products............

with 3 to 5 layers of bubble cushions

with 2 to 4 layers of bubble cushions

with five to seven layers of bubble cushions

with 2 to 5 layers of bubble cushions

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The business should inform us of the lost order cost within ........

15 Days

2 Weeks

Month

3 Weeks

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If the order is returned to Soho business missed one item, he should report the case ......

On the spot with the star

2 days

3 days

2 Weeks

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