4/2 huddle Product Knowledge
Authored by abs bunk
Professional Development
KG
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13 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What are the the two products we sell?
ATT HomeTech Protection & Verizon HomeTech Protection
ATT HomeTech Protection & Verizon Home Device Protection
ATT Home+ and Verizon Home Protection
ATT Home+ & Verizon Home Device Protection
2.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
What is included under the $0 service fee?
Gaming Controller
Smart Lock
Monitor
Mouse and Keyboard
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
TRUE OR FALSE: Custom Built PC's are covered under HTP and VHDP
TRUE
FALSE
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
TWO PART QUESTION:
Which product includes In Home Consultations and how many In Home Consultations are you allowed in a 12 month period?
HTP | 4
HTP | 2
VHDP | 4
VHDP | 2
5.
FILL IN THE BLANK QUESTION
30 sec • 1 pt
How many claims can you file in a 12 month period?
6.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
What are the three styles of probing questions?
Lifestyle
Probing
General
Technology
Family Oriented
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When does device protection start?
Day 1
Day 15
Day 30
Day 31
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