Sales Summary

Someone needs assistance so you say: "How may _______you?"

Customer: Hello, I have a problem with this product.

Sales Rep: _________

• That's too bad

• I can't help

• I'm sorry, what seems to be the problem?

• Do you need help?

This product is very good. It has many ______.

• disadvantages

• success

• advantages

• valued

Customer: I am curious how this product works.

Sales Rep: Okay, I will _____ how you use it.

• sell

• offer

• demonstrate

• wonder

Select ALL of the words that describe something positively

• useless

• affordable

• convenient

• cheaply made

• attractive

Select all of the words that describe something NEGATIVELY

• reliable

• useful

• trendy

• too expensive

• useless

Where is the bread?

• the bread is on the top left

• the bread is next to the fruit

• the bread is below the cakes

• the bread is on the middle shelf

Hi, do you have any black dresses?

• Yes, there is one next to the sweaters

• Yes, one is above the purses

• Yes, one is in the middle of the purses

• Yes, one is on the right below the purses

Wow, the shoes are only $20 today! What a ______.

• bargain

• expense

• afford

• durable offer

Young people always want to buy clothing that is ______

• outdated

• trendy

• durable

• convenient