2022 Operations Directions

The following are the sources of growth, except

• Increase ATU

• Increase ATV

• CTD

• Increase TC

The following are the strategies to improve TC, except.

• Traffic Driving Local and In-Store Marketing

• Store Hours

• Improve Customer Service Level

• CPSA

The following are the strategies for increasing ATV, except.

• N+1 Habit /

  S.A.L.E.S

• Implement Impulse Program

• Highlight Megabox

• Implement Best, Better, Good

Installing directional signages are part of what Sales strategy?

• Increase TC

• Increase ATV

• CTD

• B2B

All staff must be knowledgeable on all on-going promotions are under what strategy?

• Increase TC

• Increase ATV

• CTD

• B2B Pro

Aligning store hours to Supermarket is under what Sales strategy?

• CTD

• B2B Pro

• Increase TC

• Increase ATV

Who are required to do N+1 selling?

• Promodisers only

• Everybody on selling floor

• Cashiers only

• Supervisors and Managers

The following are categorize as best brands, except

• Lysol

• JML

• 3M

• Pledge

A CTD agent must answer the call within ___ rings.

• 3 rings

• 5 rings

• right away

• 2 rings

Offering shopping baskets at the customer's entrance is part of what sales strategy?

• Increase TC

• B2B Pro

• CTD

• Increase ATV