Day 2 TOT

 Data line can opt in pay as you go

• True

• False

Customer can get 10 times recharge offer by using *501# after recharge

• True

• False

Customer can recharge we voucher by using

• *555*card number#

• *556* card number #

• *111*card number#

To recharge the damage voucher customer should tell us the card serial number and any 5 numbers from the scratched number

• True

• False

 Customer can’t send SMS to any short numbers

• True

• False

The low coverage issue means

• The customer has less than 2 bars on the network sign

• The customer has more than 2 bars on the network Sign

• The customer has less than or equal to 2 bars on the network sign

 Mute & echo considered as

• Weak signal issue

• Low voice quality issue

• Low coverage issue

International service means that customer can make calls while he's outside Egypt using his WE number

• True

• False