Soft Skills

Skills that are usually taught and learned at school are called

• Hard Skills

• Soft Skills

Soft skills include: interpersonal skills, employability skills, people skills, and _____________ skills

Many jobs require ONLY hard skills.

• True

• False

Hard skills will get you the interview, but you need ____ ______ to get and keep the job!

• one skill

• a smile

• hard skills

• soft skills

First impressions are not important for interviews and meeting people for the first time.

• True

• False

Communication skills include verbal and non-verbal skills

• True

• False

• I don't know

• Don't ever chose "I don't know" !!!

Communication skills are the most improtant of all Soft Skills

• True

• False

Look at the image, is this a verbal or non-verbal example of communication?

What is voice inflection?

• Using slang with friends

• Using proper manners

• Sarcastic tone of voice

• Stressing sounds and syllables to express meaning

A monotone voice is a typical example of communication when someone is angry

• True

• False