HR ch7

Which term refers to a goal-oriented process directed toward ensuring that organizational processes are in place to maximize productivity of employees, teams, and the organization?

• performance appraisal

• strategic HR planning

• performance management

• development analysis

With performance management, a close relationship exists between performance and ________.

• finances

• competition

• HR selection

• incentive goals

With performance management, the effort of every worker should be directed toward ________.

• improving compensation awareness

• analyzing corporate understanding

• enhancing overall organizational fit

• achieving strategic goals

What is the first step of the performance appraisal process?

• establishing employee job expectations

• identifying specific performance goals

• conducting a thorough job analysis

• evaluating work performance

What is the most common cause for the failure of performance appraisal systems?

• unclear goals and expectations

• irrelevant development plans

• time consuming for managers

• high implementation costs

To which of the following HR practices is performance appraisal least related?

• internal employee relations

• training and development

• compensation

• recruitment

When you include ________ in the evaluation process, it helps to ensure more effective career planning and development.

• goals

• potential

• behaviors

• traits

Which of the following has traditionally been responsible for evaluating employee performance?

• team members

• subordinates

• immediate supervisors

• top corporate customers

What is the benefit of having subordinates evaluate supervisors?

• increasing the opportunity to expand a department

• decreasing the reliance on traditional performance appraisals

• increasing a supervisor's awareness of the workgroup's needs

• decreasing a supervisor's authority over subordinates in a workgroup

What is essential when subordinates are given the opportunity to evaluate their supervisor?

• training subordinates how to evaluate performance

• teaching evaluators how to measure performance

• guaranteeing anonymity of the evaluators

• benchmarking all evaluations