Performance Development

Quiz
•
Business
•
University
•
Medium
Natalie Vries
Used 14+ times
FREE Resource
11 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Performance Management is a process that contributes to the effective management of teams and individual in order to achieve....
high levels of personal satisfaction
high levels of staff turnover
high levels of organisational performance
high levels of management bonuses
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is NOT one of the key elements of performance management
A shared vision of the organisations strategic objectives
Setting up risk management plans and contingencies
Setting performance objectives and KPI's
The performance review or appraisal interview
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The main purposes of performance management are...
Manage behaviour
To improve performance
develop the knowledge, skills and competencies of employees
All the answers are correct
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following statements about performance appraisals is NOT true?
The PA interview is an opportunity for manager to state all the things that the employee is not doing well in their job.
Performance Appraisals should be well documented and signed off by both parties
The PA interview should review the past, present and future of the employee
The PA discussion should be a two way discussion between manager & employee
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The 360 degree appraisal method is based on feedback from...
Managers and supervisors
Managers and customers
Work colleagues, direct reports, customers and managers
Work colleagues, friends and family
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
HR's role in performance management is to
Discipline managers who don't fill out documentation correctly
Set KPI's for teams and individuals
Report poor performers to management.
Train managers to review & appraise performance correctly
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
S A R A H (the emotional cycle for dealing with negative feedback) stands for...
Shock, Aggression, Rejection, Acceptance, Howl
Shaking, Argue, Reflect, Adapt, Help
Shock, Anger, Rejection, Acceptance, Help
Shame, Attack, Remove, Abandon, 'Hit the road'
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