Ticket refund

Authorised person for ticket refund (More than one correct answer)

• Assistant manager

• Area manager

• Supervisor

• Operations manager

• Director of operations

Authorised person for ticket revalidation (More than one correct answer)

• Assistant manager

• Area manager

• Supervisor

• Operations manager

• Director of operations

Alipay/ WeChat pay refund, what kind of payment detail do we need? (More than one correct answer)

• Transaction Page

• Guest name

• Contact number

• Email

• Credit card number

If guest purchase ticket by Octopus Card, we could only arrange refund to guest via cheque or ____ __ transfer

In ticket refund case, which button should you select for unused ticket in BOS system?

處理門票退款（未使用的門票），在 BOS system按以下哪個按鈕？

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In ticket refund case, which button should you select for used ticket in BOS system?

處理門票退款（已使用的門票），在 BOS system按以下哪個按鈕？

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