GRADE 7 SHAKESPEARE SUMMATIVE 3RD QUARTER

1. An electronic device for storing and processing data, typically in binary form, according to instructions given to it in a variable program.

• a. Computer

• b. Software

• c. Internet

• d. Printer

2. This is a counter where the transaction between the front office agent and the guest is made.

• a. reception desk

• b. office table

• c. key rack

• d. tea table

3. Front office tools where the guest's valuable items are placed for safekeeping.

• a. mini bar

• b. safety deposit box

• c. file cabinet

• d. reception desk

4. These are the programs and other operating information used by a computer.

• a. Computer

• b. Software

• c. Internet          

• d. Printer

5. This is where the room keys were the place to monitor the room availability and for safekeeping.

• a. reception desk

• b. office table

• c. key rack        

• d. safety deposit box

6. A type of form where all the details are placed by the reservation agent or front office agent.

• a. registration form       

• b. Guest folio

• c. reservation form

• c. message slip

7. A type of form where all the transactions occurred by the guest during the stay is listed and computed.

•  a. registration form

• b. Guest folio

• c. reservation form

• c. logbook

8. A record book where an all-important event happened within the day is written such as an incident report, guest wake-up call, breakdown of cash, and unexpected reminders.

• a. report card    

• b. message slip

• c. logbook

• d. reminder notebook

9. A device that accepts text and graphic output from a computer and transfers the information to paper, usually to standard-size sheets of paper.

• a. Computer      

• b. Software

• c. Internet

• d. Printer

10. Front office tools where all the important documents were placed.

• a. reception desk

• b. office table

• c. file cabinet

• d. safety deposit box