Business Correspondence

The content of the opening part of a letter ordering supplies is...

• Tell how you will pay for the item.

• Tell what you are ordering.

• Tell when you need the item. Tell how to deliver the item.

• Ask them to contact you if necessary.

The content of the focus part of a letter ordering supplies is...

• Tell how you will pay for the item.

• Tell what you are ordering.

• Tell when you need the item. Tell how to deliver the item.

• Ask them to contact you if necessary.

The content of the action part of a letter ordering supplies is...

• Tell how you will pay for the item.

• Tell what you are ordering.

• Tell when you need the item. Tell how to deliver the item.

• Ask them to contact you if necessary.

The content of the closing part of a letter ordering supplies is...

• Tell how you will pay for the item.

• Tell what you are ordering.

• Tell when you need the item. Tell how to deliver the item.

• Ask them to contact you if necessary.

The content of the opening part of a letter confirming an order is...

• Tell what you plan to do.

• Refer to the specific order and the date it was sent or arrived.

• Thank the reader.

• State the problem. if any.

The content of the focus part of a letter confirming an order is...

• Tell what you plan to do.

• Refer to the specific order and the date it was sent or arrived.

• Thank the reader.

• State the problem. if any.

The content of the action part of a letter confirming an order is...

• Tell what you plan to do.

• Refer to the specific order and the date it was sent or arrived.

• Thank the reader.

• State the problem. if any.

The content of the closing part of a letter confirming an order is...

• Tell what you plan to do.

• Refer to the specific order and the date it was sent or arrived.

• Thank the reader.

• State the problem. if any.

The content of the opening part of a letter requesting information is…

• Thank them for their assistance.

• Tell who you are.

• Tell why you are writing.

• Tell what you need to know.

The content of the focus part of a letter requesting information is…

• Thank them for their assistance.

• Tell who you are.

• Tell why you are writing.

• Tell what you need to know.