Carols Quiz

Carols Quiz

Professional Development

5 Qs

quiz-placeholder

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Carols Quiz

Carols Quiz

Assessment

Quiz

Professional Development

Professional Development

Medium

Created by

Victoria Aidoo

Used 1+ times

FREE Resource

5 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The channels through which you can check and redeem Red Loyalty Offer/ Eekoso Promo coins include the below except

USSD (*533#

My Vodafone App

Vodafone Website

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

On the Fixed Broadband 2 Moorch Christmas. Customers on Streamer, Webmaster, Vodafone One Small and Vodafone One Family Extra Large will receive 100% bonus data when they top with ……?

100 cedis

120 cedis

200 cedis

it depends

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The payment channels for Fixed Broadband are Cash/Cheque at any Vodafone Retail shop or partner bank and Vodafone Cash

False

True

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

To access Fido loans, customers are to dial the short code ……………….. to receive an SMS with the link to download the Fido App from Google Playstore or visit the Google Play Store directly and download the FIDO app on to their phone

*711*5554#

*711*5555#

*711*5556#

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The five pilars of of the customer experience cycle are Connect, Discover, ……………….. Explain, Confirm and Deliver.

Explain

Excite

Explore