Counselling Skills

Through _____________________, rapport is built, trust forms and the speaker feels heard and understood by the counsellor or listener.

What skill involves being in the company of someone, and giving that person your full concentration; valuing them as worthy individuals and focusing on their emotion experiences?

• Listening

• Attending

• Empathy

• Congruence

What counselling skill gives the help-seeker control of the content, pace and objectives, that involves you sitting with them and recognising that this skill facilitates the counselling process?

• Elaboration & Clarification

• Empathy

• Listening

• Silence

What skill involves responding by including some repeating but feeding back a shorter version of the help-seekers story?

• Clarification

• Paraphrasing

• Summarising

• Reflecting

What skill involves making decisions about what issues the help-seeker wants to deal with?

• Focusing

• Confronting

• Reflecting

• Summarising

What may you use to clarify your understanding of what the help-seeker is feeling, whilst avoiding leading the help-seeker when using this skill as it can impair the counselling relationship?

• Summarising

• Reflecting

• Open Questioning

• Focusing

What skill involves having a sense of connection and effective interaction with the help-seeker?

• Cognitive Empathy

• Rapport

• Attending

• Congruence

What skill condenses/crystallises the essence of what the client is saying and feeling, and highlights the main themes that are emerging?

• Summarising

• Focusing

• Reflecting

• Paraphrasing

What counselling skill is a process that can be planned or unplanned, difficult to manage at times but that offers personal growth and independence for help-seekers?

• Contracting

• Managing Ethical Dilemmas

• Ending

• Confronting

What skill involves the counsellor not necessarily approving the help-seeker's actions but certainly approving the help-seeker for who they are?

• Non-judgement

• Unconditional Positive Regard

• Empathy

• Congruence