Les services en hôtellerie
Authored by Lili Lou
Special Education
1st Grade
Used 4+ times
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10 questions
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1.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
L'organigramme d'un hôtel est le même quelles que soient la taille de l'hôtel
Vrai
Faux
2.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
L'organigramme d'un hôtel correspond à l'homologation de l'hôtel
Vrai
Faux
3.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Diminuer les formalités administratives permet aux hôteliers de ce recentrer sur l'accueil client
Vrai
Faux
4.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
La conciergerie virtuelle ne donne que des renseignements sur l'hôtel et ses alentours
Vrai
Faux
5.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
La digitalisation est un outil qui permet aux réceptionnistes:
De se décharger de quelques tâches administratives
De gagnier du temps
D'être plus sympa
6.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Le travail du service des étages ne peut pas être facilité par les nouvelles technologies
Vrai
Faux
7.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
La sous traitance permet de ne plus avoir à gérer le personnel des étages
Vrai
Faux
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