QUIZ 4

Quiz
•
Performing Arts, Education
•
University
•
Medium
EMMA LIWANAG
Used 8+ times
FREE Resource
20 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The processing of individual, group bookings, and the registration of guest are undertaken in the front desk.
TRUE
FALSE
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Housekeeping supervisors are required to conduct daily room check not only for the purpose of checking the condition of the room but also to check and validate room status.
TRUE
FALSE
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Some hotels give the name RECEPTION DESK rather than Front Desk.
TRUE
FALSE
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The computer system creates a data base where in the names and other details regarding house guest are recorded including their room, length of stay and billing arrangement.
TRUE
FALSE
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Different hotels require same information during the registration.
TRUE
FALSE
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
It is not necessary to have as many information about guest’s background, contact number and address.
TRUE
FALSE
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
For mutual protection, hotels share information about guests who are backlisted due to robbery, skipping bills, etc. The desk clerk must check guests’ names against this list of blacklisted people before accepting them for registration.
TRUE
FALSE
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