Timeframes

What is the shipping policy timeframe?

• 2- 5 bd

• 2 - 7 bd

• 5 - 8 calendar days

• 48 hrs

Answer explanation

Article Number 000002076

When can I expect my order if I am not in the Continental U.S.?

• 8 - 10 Days

• 1 - 10 Days

• 30 Days

• 10 - 15 calendar days

Answer explanation

Article Number 000002076

How long does it take to receive my order in a P.O. Box ?

• 7 - 10 bd

• 5 - 8 bd

• 10 - 12 bd

• 2 - 5 calendar days

Answer explanation

Article Number 000002076

If I reported a damage of my order, when will I be contacted?

• 48 hrs

• 2 - 7 bd

• 3-5 bd

• 2 bd

Answer explanation

Article Number 000002239

What is the time frame for a call tag?

• 48 hrs

• 5 - 7 calendar days

• 1 - 2 bd

• 2 bd

Answer explanation

Article Number 000001759

What is the timeframe for a refund when the order is back at the warehouse after an RTS or a RFR ?

• What?

• 5 days

• 2 -4 BD

• 2 - 4 bd and 1 - 5 bd

Answer explanation

Article Number 000002071

Do we have time frame for a refund inquiry ?

• Yes

• No

Answer explanation

Article Number 000001718

How long does it take a refund associated with a lost or damaged order?

• I don't know

• No specific

• 10 - 12 bd

• 5 - 8 bd

Answer explanation

Article 000002312

What is the time frame for a Manual charge ?

• 5 days

• 2 - 4 bd

• 48 hrs

• 1 -2 bd

Answer explanation

Article Number000002312

What is the timeframe for a tracking inquiry ?

• No specific timeframe

• 1- 2 bd

• 4 bd

• 48 hrs