MGT-281 Review

The management framework includes all of these except:

• Planning

• Building

• Organizing

• Leading

• Controlling

Management should consider only economic performance in their work scope.

• True

• False

Which one of the Big Five personality traits includes someone who is organized and achievement oriented?

• Openness

• Conscientiousness

• Extraversion

• Agreeableness

• Neuroticism

Stress is related to employee satisfaction and commitment.

• True

• False

Which statement is true?

• Ethical leaders build trust.

• Ethical leaders scare people.

• Ethical leaders should be avoided.

An organizations mission and vision statements are created at which stage of the framework?

• Controlling

• Leading

• Organizing

• Planning

Which of the following is not a part of Porter's Generic Strategies?

• Cost Leadership

• Differentiation

• Focused

• A combination of cost leadership and differentiation

What does CSR stand for?

• Corporate Sales Representatives

• Corporate Social Reasons

• Corporate Social Responsibility

• Call Santa's Reindeer

Select ALL that apply, which perspectives are included in the Balaced Scorecard?

• Customer

• Financial

• Learning & Growth

• Internal Processes

Is resistance to change always a bad thing?

• Yes

• No