Why is Emotional Intelligence Important?

What is emotional intelligence?

• A score derived from a set of standardised tests

• the ability to be aware of, control and express how one is feeing

• the ability to acquire and apply knowledge and skills

• to handle interpersonal relationships empathetically

What is empathy?

• The ability to understand and share the feelings of another.

• The capacity to place oneself in another's position.

• A self evaluation of one's behaviour and actions.

• The skill to empower someone who has low self esteem.

What is self awareness?

• Failure to understand personal feelings and the effects on daily actions.

• Being able to critically evaluate the strengths and weaknesses of others.

• Conscious knowledge of one's character, feelings and behaviours.

• The assumption that people feel a certain way about you.

In the context of emotional intelligence, motivation is described as...

What do social skills involve when using emotional intelligence?

What is self regulation?

Who developed the 5 components of emotional intelligence?

Are individuals born with the innate ability to be emotional intelligent or do you feel that individuals develop emotional intelligence skills through life experience and training?

Why is emotional intelligence important in healthcare?

• Improves person centred care.

• Develops interpersonal relationships between team members.

• Is a core element of compassionate and nurturing leadership when leading healthcare teams.

• Provides evidence based practice that informs policy and practice.

Draw a picture that you feel represents emotional intelligence in healthcare.