Root Cause Analysis

Quiz
•
Other
•
Professional Development
•
Hard
Mitchel Abajar
Used 7+ times
FREE Resource
15 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Which is NOT a reason for using a structured, systematic approach to problem-solving?
to ensure accountability of the top management
to help manage the group process
to build a convincing case for change
to ensure consistency
2.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
Defining the problem is the primary step in the problem-solving cycle.
TRUE
FALSE
3.
FILL IN THE BLANK QUESTION
1 min • 1 pt
________________ an iterative four-step problem-solving process typically used in business process improvement, also known as, the Deming Wheel.
4.
MULTIPLE SELECT QUESTION
1 min • 1 pt
Select the 3 common mistakes in problem identification
A problem that cannot be managed or controlled.
Decision making based on data, rather than hunches.
The Problem that is not investigated through RCA.
A problem that talks about people.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The principle in problem identification that known as the 80/20 principle.
The Pareto Principle
The Triple Constraints Principle
The Control Point Principle
The Pop-up Principle
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
This problem-solving principle suggests that something is a problem if it affects the element of TIME, COST, and PERFORMANCE.
The Pareto Principle
The Triple Constraints Principle
The Control Point Principle
The Pop-up Principle
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
This principle means that you only act on problems only during certain periods; when your first think of the problem, get an early warning sign, and when it actually happens.
The Pareto Principle
The Triple Constraints Principle
The Control Point Principle
The Pop-up Principle
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