Root Cause Analysis

Root Cause Analysis

Professional Development

15 Qs

quiz-placeholder

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Root Cause Analysis

Root Cause Analysis

Assessment

Quiz

Other

Professional Development

Hard

Created by

Mitchel Abajar

Used 7+ times

FREE Resource

15 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which is NOT a reason for using a structured, systematic approach to problem-solving?

to ensure accountability of the top management

to help manage the group process

to build a convincing case for change

to ensure consistency

2.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

Defining the problem is the primary step in the problem-solving cycle.

TRUE

FALSE

3.

FILL IN THE BLANK QUESTION

1 min • 1 pt

________________ an iterative four-step problem-solving process typically used in business process improvement, also known as, the Deming Wheel.

4.

MULTIPLE SELECT QUESTION

1 min • 1 pt

Select the 3 common mistakes in problem identification

A problem that cannot be managed or controlled.

Decision making based on data, rather than hunches.

The Problem that is not investigated through RCA.

A problem that talks about people.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The principle in problem identification that known as the 80/20 principle.

The Pareto Principle

The Triple Constraints Principle

The Control Point Principle

The Pop-up Principle

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

This problem-solving principle suggests that something is a problem if it affects the element of TIME, COST, and PERFORMANCE.

The Pareto Principle

The Triple Constraints Principle

The Control Point Principle

The Pop-up Principle

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

This principle means that you only act on problems only during certain periods; when your first think of the problem, get an early warning sign, and when it actually happens.

The Pareto Principle

The Triple Constraints Principle

The Control Point Principle

The Pop-up Principle

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