My Heroes

What do flexible minutes mean?

• local & International

• International

• Local Except short numbers & international except some countries and receiving while roaming

• Local & International & Roaming

If the customer subscribed on Yearly 150 plan on 16th of Nov he will pay

• Fully charge

• Prorated charge

The customer bought the sim card from the business center How many add ons can he add ?

• 10 per each one

• 9 in total

• 5

How Emirati plan customer will be charged for the international minutes out of bundle ?

• From 2 to 9 AED

• From zone 1 ,2 ,3

• 2 fils per second

• 6 fils per second

Can Yearly customers change the preferred number for free?

• Yes

• No

If i need change to the preferred number on the new postpaid add i will .............

• Edit the addone

• Remove the add on and resubscribe

• Resubscribe on another one

Can Smart Plan customers change the preferred number for free?

• Yes

• No

Postpaid sim card price is

• 75 AED

• 122 With VAT

• 100 without VAT

• 125 without VAT