Gr 11 - Team and conflict management

When people in a conflict situation agree to disagree to solve the problem, it is known as … conflict.

• synergistic

• role

• behavioural

• functional

According to the Belbin theory, the … is a natural leader that is prepared to delegate to subordinates.

• Thinker

• Plant

• shaper

• coordinator

At this stage of team development, some team members may be uncertain of their place in the team.

• forming

• storming

• norming

• performing

At this stage of team development, roles are more flexible and team members take responsibility of their individual and team contributions.

• storming

• norming

• performing

• adjourning

… refers to a situation where one employee has to do more than what is possible.

• hyper functionality

• functional conflict

• initiative

• role overload

What does it take for members to overcome their personality differences and work towards their common goal?

• A Type-A personality

• A Type-B personality

• perseverance

• compromise

The … is a diplomat who listens to others and who tries to keep everybody calm to avoid conflict.

• team worker

• coordinator

• plant

• resource investigator

When the conflict situation leads to lower productivity.

• crisis management

• the adjourning stage

• dysfunctional conflict

• Laissez faire leadership

A strong leader cannot have a flexible leadership style.

• True

• False

• W

There is never space for an autocratic leadership style in the business environment.

• True

• False