Telephone Etiquette Quiz
Professional Development
•12 Qs
Similar activities
Elizabeth Olsen Quiz
KG - Professional Development
•10 Qs
PowerPoint IMiL Quiz
Professional Development
•13 Qs
Facebook marketing
Professional Development
•12 Qs
JOB HEALTH AND SAFETY QUIZ
Professional Development
•10 Qs
AET team-time
Professional Development
•10 Qs
KultureCity Refresher 2023
Professional Development
•11 Qs
H2 LW
Professional Development
•16 Qs
Beneficial Ownership
Professional Development
•10 Qs
Telephone Etiquette Quiz
Quiz
•
Other
•
Professional Development
•
Practice Problem
•
Easy
Abdelrahman Hesham
Used 2+ times
FREE Resource
Enhance your content in a minute
12 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
ذوقيات التعامل من خلال الهاتف هي الطريقة التي تستخدم بها الذوقيات لتمثيل نفسك وعملك للعملاء عبر الاتصال الهاتفي
True-صح
False-خطأ
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
........ أنواع المكالمات
مكالمات دولية
مكالمات محلية
ولا حاجة من دول
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
تبدأ المكالمة الواردة بالتحية وتنتهى بالإغلاق
True-صح
False-خطأ
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
تبدأ المكالمة الصادرة بالتحية وتنتهى بالإغلاق
True-صح
False-خطأ
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
لا يجب التركيز مع المتصل خلال المكالمة
True-صح
False-خطأ
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
يجب ان يقوم ممثل خدمة العملاء بالضحك عند بدلية المكالمة
True-صح
False-خطأ
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
يجب ان يقوم ممثل خدمة العملاء بإستإذان العميل قبل ان يقوم بوضعه على الإنتظار
True-صح
False-خطأ
Create a free account and access millions of resources
Create resources
Host any resource
Get auto-graded reports
Continue with Google
Continue with Email
Continue with Classlink
Continue with Clever
or continue with
Microsoft
%20(1).png)
Apple
Others
Already have an account?
Similar Resources on Wayground
10 questions
ESP
Quiz
•
Professional Development
10 questions
Pride Week Online Quiz 1
Quiz
•
Professional Development
15 questions
Salesforce
Quiz
•
Professional Development
10 questions
Achieve Week 1 Quiz
Quiz
•
Professional Development
13 questions
R033: 02 Life stages and Milestones
Quiz
•
Professional Development
17 questions
Encanto Quiz
Quiz
•
Professional Development
11 questions
F023 TAv 07 KLP 07.01.05-08
Quiz
•
Professional Development
10 questions
HOW TO START A PRESENTATION
Quiz
•
Professional Development
Popular Resources on Wayground
10 questions
Honoring the Significance of Veterans Day
Interactive video
•
6th - 10th Grade
9 questions
FOREST Community of Caring
Lesson
•
1st - 5th Grade
10 questions
Exploring Veterans Day: Facts and Celebrations for Kids
Interactive video
•
6th - 10th Grade
19 questions
Veterans Day
Quiz
•
5th Grade
14 questions
General Technology Use Quiz
Quiz
•
8th Grade
25 questions
Multiplication Facts
Quiz
•
5th Grade
15 questions
Circuits, Light Energy, and Forces
Quiz
•
5th Grade
19 questions
Thanksgiving Trivia
Quiz
•
6th Grade
