PE VN 2021 first half look back

PE VN 2021 first half look back

Professional Development

15 Qs

quiz-placeholder

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PE VN 2021 first half look back

PE VN 2021 first half look back

Assessment

Quiz

Professional Development

Professional Development

Hard

Created by

Ha Nguyen

Used 3+ times

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15 questions

Show all answers

1.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

What are our 2021 focus?

A. Seamless People Service; Drive people process & Boost Self-service culture

B. Seamless People Service; Boost Self service culture &

Enhance MTM

C. Boost self-service culture, Enhance MTM & Simplify people

process

2.

MULTIPLE SELECT QUESTION

10 sec • 1 pt

What is our SLA target?

A. 95%

B. 80%

C. 90%

3.

MULTIPLE SELECT QUESTION

10 sec • 1 pt

What is our case closure timeliness target?

A. 95%

B. 80%

C. 90%

4.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

What is our payroll accuracy & timeliness target?

A. 100%

B. 99.9%

C. 90%

5.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

What is our timely filling termination target in WD?

A. 95%

B. 80%

C. 90%

6.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

What is our WD adoption target for core colleagues & sale

rep?

A. 95%

B. 80%

C. 90%

7.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

What is our self service transaction target?

A. 95%

B. 80%

C. 90%

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