PE VN 2021 first half look back
Authored by Ha Nguyen
Professional Development
Professional Development
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15 questions
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1.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
What are our 2021 focus?
A. Seamless People Service; Drive people process & Boost Self-service culture
B. Seamless People Service; Boost Self service culture &
Enhance MTM
C. Boost self-service culture, Enhance MTM & Simplify people
process
2.
MULTIPLE SELECT QUESTION
10 sec • 1 pt
What is our SLA target?
A. 95%
B. 80%
C. 90%
3.
MULTIPLE SELECT QUESTION
10 sec • 1 pt
What is our case closure timeliness target?
A. 95%
B. 80%
C. 90%
4.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
What is our payroll accuracy & timeliness target?
A. 100%
B. 99.9%
C. 90%
5.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
What is our timely filling termination target in WD?
A. 95%
B. 80%
C. 90%
6.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
What is our WD adoption target for core colleagues & sale
rep?
A. 95%
B. 80%
C. 90%
7.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
What is our self service transaction target?
A. 95%
B. 80%
C. 90%
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