How do you access to Sales force
On Boarding Q1

Quiz
•
Professional Development
•
5th Grade
•
Medium
Itzi Morales
Used 3+ times
FREE Resource
13 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Loggin with different accout
Azure SSO Login
With my Global ID and Password
With the link provided
2.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Select all tabs that you can find in Service view
Home
Ideas
Contacts
Cases
Leads
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
On this tab you can find different tables with Source 1 performance information
Reports
Dashboards
Cases
Chatter
4.
FILL IN THE BLANK QUESTION
1 min • 1 pt
Is the Goal on the Response Time KPI
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Is the Close Rate per week
98%
90%
100%
95%
6.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Choose the options that apply on the Cases view that you should use
Upg Source 1 Parts
UPG Natl Accts
Ducted System FOR service
UPG Source 1 Parts - Orders
Upg Source 1 Parts - Logistics
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When you want to add one case to other, what do you need to do
Change owner
Request customer the reply with the other case #
Merge
Select the cases and merge
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