Unit 03 Quiz

A Type of maintenance practice that describes the best practice method of repairing the equipment and usually comes as CD, or printed documents as booklet.

• Built-in Help System

• Hard Copy Manual

• CHAT Channel

• Forums

Vendors use (manuals) to help users and / or technicians fix problems using a Corrective Maintenance.

• Corrective Maintenance, Mechanical Maintenance, and Scheduled Maintenance

• Mechanical Maintenance, Preventive Maintenance, and Scheduled Maintenance

• Corrective Maintenance, Preventive Maintenance, and Scheduled Maintenance

• None

Examples on LIVE help desk:

• CHAT channel

• Forums

• Frequently Asked Questions

• All of the above

One type of diagnostic tool you can use on a hard drive is a:

• Defragmentation tool

• Pixel Analyser

• Voltage Output Generator

• Frequency Convertor

A built in Diagnostic software that tests all hardware registered in BIOS?

• Resource Monitor

• Microsoft Scandisk

• POST

• Windows memory diagnostic tool

A built in diagnostics tool that is used to troubleshoot video- or sound-related software problems is:

• DirectX diagnostic tool

• Windows memory diagnostic tool

• ScanDisk

• Defragmentation

Disk Cleanup is used to:

• Frees up space by deleting programs

• Frees up space by adding applications

• Frees up space by deleting unwanted and temporary files

• Frees up space by deleting folders

What is likely to happen If the POST test encounters an issue?

• OS will not load

• Error message will be displayed

• Beep sound

• All of the above

POST stands for:

• Power-On Self-Test

• Power-On Support-Test

• Power-On Self-Text

• None

I am running out of space on my hard drive, I should use the _____________ tool.

• Email

• Backup

• Disk defragment

• Disk cleanup