Θεματική Ενότητα 8

I'm sorry, I didn't quite catch that. Could you please ____________ it?

• retell

• repeat

• say again

• replay

I'm sorry, I can't hear you very well. Could you _____ a bit, please?

• pick up

• speak up

• talk up

• lift up

Please ________ the line. I'll see if she's in.

• hold

• keep

• wait

• stay

Can I ________ a message?

• keep

• write

• hold

• take

Don't ________ the phone. Let the machine answer it.

• take up

• pick up

• hold up

• lift up

Please wait while I ________ you to sales.

• direct

• connect

• take

• give

I keep calling but the line is always __________ .

• full

• engaged

• kept

• married

Can I ask who's _______ ?

• calling

• talking

• dialing

• saying

For customer service please __________ nine.

• push

• write

• put

• press

Please hold the line while I put you ________ to Mr. Jones.

• up

• in

• through

• on