commercial confidentialty

Alison received an e‐mail from an employer group which contains a member’s consumer number, social security number and date of birth. She needs to reply back to this e‐mail, what should Alison do before she sends her reply?

• Encrypt her response

• Remove the confidential information from the e‐mail.

• Confirm she hasn’t added any new confidential information

• Either A or B is correct

Becky works in the maternity ward. She is walking out to her car at the end of her shift and sees Brad Pitt being wheeled into the ER. She is really curious to know why he’s there and she knows that his personal business is always in the news anyway. Is Becky allowed to peek in his medical record?

• Yes, movie stars shouldn’t expect the same level of privacy as other people

• No, Becky shouldn’t look in the medical record unless she’s involved in his care, regardless of whether he is famous or not.

You are working at your desk and need to make a quick trip to the copier. Is there anything you need to do to your computer before you leave your desk?

• Yes, put a post‐it over any confidential information on my screen

• Yes, secure or lock my computer

• Yes, turn the monitor off

• No, there is nothing I need to do if I’m only running to the copier

Group Health has privacy and security policies because they:

• Help protect the privacy and security of member information.

• Help staff to know what is required of them

• All of the above.

• Fulfill legal requirements

When a doctor is emailing a patient, what type of messaging should be used?

• MyGroupHealth Secure Messaging.

• Staff Messaging through Epic

• Outlook e‐mail.

• A personal e‐mail account

f you have access to Epic, are you allowed to use your employee access to view your own medical record?

• Yes, it’s your medical information; you can look at it when you want.

• No, you are not allowed to use your employee access to look at your own medical record.

You need to dispose of patient labels; they have a patient’s name and consumer number printed on them. Where should they be disposed of?

• In the locked paper confidential waste bin

• In the garbage

• In the special confidential waste bin for non‐paper items

• In the recycling bin with all the other plastic recyclables

Why are all employees required to sign the Confidentiality and Security Agreement every year?

• To check if you still work at Group Health.

• . No reason, Group Health just likes paperwork.

• . To remind every one of what their responsibilities are.

• None of the above.

What are some ways you can support password security?

• Choose a password that is hard to guess, one that includes numbers, letters and special characters

• Never write down your passwords

• Change your password immediately if you think someone has inappropriately accessed your account.

• All of the above