Consumer Protection

Which of the following is a type of customer?

• Need-based

• Single

• bad customer

• super customer

The characteristics of a loyal customer include all the following except?

• Recommend products to family and friends

• Help company market product for free

• Make your business struggle

• Stay loyal to your company

These are the types of customers who never buy a product at a full price.

• Need-based

• Discount

A new customer is...?

• stay loyal to the company

• one who has just bought something for the first time

• market its product by “word–of–mouth” free of cost.

• are the least loyal customers

Consumer right to safety is

• To be protected from animals

• To give protection to others when necessary

• to be protected against the marketing of goods and services, which are hazardous to life and property

• To accept ill-treatment merchants

Right to choose means the right to be

• able to choose products and services based on competitive prices

• purchase goods and services

• to be informed about the quality

• To buy more thank you can afford

Right to be informed means the right to

• The number of employees in the establishment

• The history of the business

• be protected against the marketing of goods and services, which are hazardous to life and property

• be informed about the quality, quantity, potency, purity, standard, and price of goods

Which of the following are both consumer responsibilities?

• Be aware, Speak out

• Shout, complain

• Make Mischief, Beware

• Be silent at all time, Be ethical

What does it mean to think independently?

• Make decisions about well-considered needs and wants

• Make decisions based on other people's opinion

Select the correct consumer responsibilities.

• Be Aware

• Speak Out

• Be abusive

• Be an Ethical Consumer