Different Roles in IT

How many levels of IT employment are there?

• Levels 1, 2, 3, 4, 5, 6, management and directorship

• Levels 1, 2, 3, 4, 5, management and directorship

• Levels 1, 2, 3, 4, management and directorship

• Levels 1, 2, 3, management and directorship

Which of the following roles is an IT Level-1 employment?

• Systems Engineer

• Desktop Support/Support Analyst

• Technical Support/Helpdesk

• System Administrator

Which of the following roles is an IT Level-2 employment?

• Desktop Support/Support Analyst/Level 2 Administrator

• Technical Support/Helpdesk

• Systems Engineer

• System Administrator

Which of the following roles is an IT Level-3 and Level 3+ employment? (Choose 2 answers.)

• Systems Engineer

• System Administrator

• Desktop Support/Support Analyst

• Technical Support/Helpdesk

Which of the following roles is an IT Level-4 employment? (Choose 2 answers.)

• Systems Engineer

• Network Engineer

• Security Engineer

• Software Programmer

Which of the following roles is an IT Level-5 employment? (Choose 4 answers.)

• Database Administrator

• Business Analyst

• Software Programmer

• Application Engineer/Software Engineer

• Software Tester/Software Quality Assurance/Test Analyst

Identify management roles in the employment sector listed below: (Choose 4 answers.)

• Chief Information Officer (CIO)

• Chief Technical Officer (CTO)

• Desktop Support/Support Analyst

• Business Analyst

• IT Director

Which of the following roles is the first line of help to a business in need, usually over the phone?

• Systems Engineer

• System Administrator

• Desktop Support/Support Analyst

• Technical Support/Helpdesk

Which of the following roles help businesses by resetting passwords and/or install software for employees?

• Technical Support/Helpdesk

• Systems Engineer

• System Administrator

• Desktop Support/Support Analyst

What are the responsibilities of Desktop Support/Support Analyst? (Choose 3 answers.)

• Help businesses over the phone

• Opens computers on the business site

• Remotely checks the business’s server needs

• Requires minimal IT knowledge

• Installs software when away from the business site