Business Communication

Communication means ___information, feeling and thoughts, with others.

• To receive

• Exchange of

• Conveying

• All the above.

Communication problems otherwise known as

• Enquire

• Barriers

• Encoding

• Decoding

Informal communication is otherwise known as ______ communication.

• Grapevine

• Lateral

• Visual

• Horizontal

Posters fall under _______communication.

• Oral

• Visual

• Written

• Spoken

The number of key elements in the communication process is :

• Five

• Six

• Seven

• Four

Which of the following combination is /are example/s of written communication?

• Letters and voicemail

• Reports and email

• Circulars and voicemail

• All the above.

Gossip and rumour are part of ---------communication.

• Formal

• Informal

• Horizontal

• Vertial

-----------is the wordless form of communication which takes the form of postures, body language ,facial expressions, eye contacts, tension, breathing and tones etc.

• Verbal communication

• Garbage communication

• Informal communication

• Non-Verbal communication

----------- means the position in which you hold your body when standing or sitting.

• Genstures

• Postures

• Paralanguage

• Proxemics

--------- refers to the amount of space that individuals naturally maintain between each other.

• Chronemics

• Gestures

• Proxemics

• None of These