1) What is the name of the Course?
Level 2 Customer Job Cert
10th Grade - Professional Development
•14 Qs
Similar activities
Marketing dan Distribusi 1
University - Professional Development
•15 Qs
TGCS Week 1 Pop Quiz
Professional Development
•16 Qs
The medical representative of influence
Professional Development
•11 Qs
Customer Service Representative
University
•15 Qs
ICSS 6
Professional Development
•14 Qs
Core-Abilities Lvl 3 M03 Assessment (5/6)
Professional Development
•15 Qs
New Hires Orientation
12th Grade
•15 Qs
ISO 9001 2015
University
•13 Qs
Level 2 Customer Job Cert
Quiz
•
Professional Development
•
10th Grade - Professional Development
•
Easy
Renee Francis
Used 5+ times
FREE Resource
14 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
a. Customer Care Representative
a. Care Representative
a. Customer Care
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What type of qualification will you received
NVQJ -Job certificate
a. CVQ
a. NCTVET
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
1) What NVQJ level are you doing?
Level 1
Level 2
Level 3
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
1) How many units are in the course
a. 9
10
11
5.
OPEN ENDED QUESTION
3 mins • 1 pt
1) Explain - Receive visitors
Evaluate responses using AI:
OFF
6.
OPEN ENDED QUESTION
3 mins • 1 pt
Explain Handle telephone calls
Evaluate responses using AI:
OFF
7.
OPEN ENDED QUESTION
3 mins • 1 pt
Explain Maintain customer relationship
Evaluate responses using AI:
OFF
Create a free account and access millions of resources
Create resources
Host any resource
Get auto-graded reports
Microsoft
Apple
Others
Similar Resources on Wayground
10 questions
Delayed Baggage Customer Service
Quiz
•
12th Grade
13 questions
Bereavement, POA, LOA 2024
Quiz
•
Professional Development
10 questions
Benefits and Reward
Quiz
•
University
15 questions
Service Excellent & Recovery
Quiz
•
Professional Development
10 questions
BPO 1
Quiz
•
University
15 questions
NRF Customer Service & Sales: Getting to Know Your Customer
Quiz
•
9th - 12th Grade
16 questions
Let's Refresh Your Mind!
Quiz
•
Professional Development
15 questions
ITIL-Service Design
Quiz
•
Professional Development
Popular Resources on Wayground
25 questions
Equations of Circles
Quiz
•
10th - 11th Grade
30 questions
Week 5 Memory Builder 1 (Multiplication and Division Facts)
Quiz
•
9th Grade
33 questions
Unit 3 Summative - Summer School: Immune System
Quiz
•
10th Grade
10 questions
Writing and Identifying Ratios Practice
Quiz
•
5th - 6th Grade
36 questions
Prime and Composite Numbers
Quiz
•
5th Grade
14 questions
Exterior and Interior angles of Polygons
Quiz
•
8th Grade
37 questions
Camp Re-cap Week 1 (no regression)
Quiz
•
9th - 12th Grade
46 questions
Biology Semester 1 Review
Quiz
•
10th Grade